Saturday, May 24, 2014

Figures Lie and Liars Figure


One of the five business dangers that I often talk about is the lack of financial understanding.  What that means for many business owners is that they fail, or underachieve because they don’t really understand their financial position, or their financial performance.


Many business owners might rationalize that they have a great “feel” for their business.  Enough money comes in to pay the bills, and hopefully even leave a little something left over for them, personally. For many, it is not enough to just pay the bills or themselves, but also to pay off debt or to invest in improvements, and often the cash isn't there.  The easy answer to this dilemma is to increase sales, but although that is an obvious choice, the execution doesn’t always work out so well.


The point is that business owners who take an interest in knowing their numbers, understanding at least basic financial reporting, and having good reporting systems in their business are more successful, period. They make better decisions, improve team performance, have more cash, pay themselves more, etc.  How do I know this?  Because I see it every day in the many businesses I work with.


Sure, financial understanding may appear boring.  Frankly, I have a degree in Accounting, but I left the accounting field because I found it unfulfilling for me.  So I get it.  But my accounting awareness has paid off in my career in untold ways.  So boring or not, it is important for business owners to remind themselves that it is a key, maybe the most important key, to reaching the goals for the business.

Your financial performance is like the dashboard of your car.  It tells you if you have enough gas in the tank, how fast you are going, how far you’ve come, if there are any dangers due to engine problems, if your seat belt is buckled, and what radio station you are listening to.  Your financials can tell you if you have enough cash in the bank, cash going out, or cash coming in.  They signal the level of sales and the performance of your team.  They warn of signs of trouble ahead in the form of pending liabilities or inventory that’s not moving.  They confirm that your pricing policies are sound and your buying practices are effective.  Without that dashboard, you could crash and burn, or at the very least, need to crawl along slowly so as to avoid danger.  That’s not the way to run a successful business.


Learning a little bit about what your numbers mean and how to interpret them is one of the strongest pieces of advice I can give any business owner.  Sharing and educating your team about the numbers can take your performance even further.  Find someone to help educate you on this vital “system” of your business.  Make sure your accounting practices are accurate, and up-to-date.

There’s an old adage, I learned long ago that I think is very appropriate when thinking about accounting systems.  It is, “Figures Lie, and Liars Figure”.  Everyone focuses on the “Liars Figure” part of this and nod knowingly about people who use numbers to twist facts in their direction.  But think about the “Figures Lie” phrase.  If your numbers aren’t accurate or up-to-date, or if you don’t understand what they mean, your numbers will give you the wrong story, and lead you in the wrong direction.  So please, get a handle on your numbers, and use them to point your business toward success.
 

Saturday, May 17, 2014

What's It Worth To You?

You work incredibly hard in your business. You put in long hours. You stress about your customer service and your profitability. You strive to create a quality team to support you. You sell, do the bookkeeping, sweep the floor, fix the printer, make the product and deliver the service. You wouldn't have it any other way.

You've invested your money and your time to create your business, and you yearn for it to give you the lifestyle you'd like to live, if not right now, in the foreseeable future. You also dream of being able to sell the business, and harvest the value that you have invested your life in creating.

But the question is, will you be able to do that? Will the value of your business support the rest of your life? Finding the answer to that question really isn't as hard as it may seem. But if the answer is no, what can you do about it? If you've waited until you are ready to retire, you may not be able to do much about it at all, except continue owning and working in the business awhile longer. That is why all the experts recommend starting early to work on the value of your business. In fact, there is nothing wrong with starting the day you launch your business to create value for the next owner of your enterprise.

One easy place to start is to take a short, 13 minute survey called the Sellability Score. It is free, confidential, and understandable. You can take the survey HERE, and we will contact you to help you learn where you might start in building value in your business.

Why is the Sellability Score so important?  Surveys have shown that companies who score 80 or higher on their Sellability Score typically receive offers for their business that are 71% more valuable than the average company. Thus finding out where you stand is the perfect place to start working to raise your score. Want to learn more about this Sellability Score concept? Check out THIS SHORT VIDEO from the author of the book that started it all, "Built to Sell", by John Warrillow.

Sunday, May 11, 2014

All Systems Go!


If you are like a lot of small business owners, you probably have a business that does a great job at the product or service you sell.  You may have had some good success with it, or maybe you are still striving for that elusive set of conditions that will catapult your business to the proverbial “next level of success”.  Without a doubt, that combination of factors can and does occur.  But the odds are not in your favor.  More businesses fail than succeed by a wide margin, and many simply limp along in survival mode for years.

The folks at AdviCoach coined a word a few years ago that makes a lot of sense.  The word is Franchisitize®.  The idea comes from the observation that franchise businesses succeed at higher rates, in general, than non-franchised businesses.  One of the reasons for that success is that franchises usually have a well-developed set of business systems that the franchise recommends or requires.  Regardless of who the business owner (franchisee) is, they should be able to follow the systems of the franchise, and if they do, their odds of success increase.

So think about your business!  How extensive are your business systems?  Are they documented?  Do you and your employees follow them?  What are these systems anyway?  Well, in simple terms they are just the way your business performs the various functions of the business.  If we’re talking marketing, for example, it is the type of marketing performed; the message, brand, placement, frequency, cost and more that define how your business generates leads and ultimately, revenue.  If we’re talking accounting, it consists of the accounting software used, the way invoices, bills, payroll, taxes and other transactions are handled and reported.  If you haven’t thought through the systems that support the way you do business, how could you ever expect to explain it to someone else you may one day hire to do that work?  Or how could you sell your business to a new owner who would like to have even more success in the business than you achieved?

Give some thought to how you perform the critical functions of your business.  Before you can define them, you have to think about whether the way you do things is the most appropriate for your business.  What details of your systems will give you the most efficiency, sales, profit, exposure and value?  If your current methods aren’t getting you the results you’d like, perhaps it’s time to revamp certain systems to fine tune your performance.  To help you consider the systems you need, here is a list of the ten common systems most businesses operate with:
  • Market & Competitive Intelligence
  • Branding
  • Marketing/Lead Generation
  • Sales
  • Finance/Accounting
  • Customer Service or Customer Experience
  • Operations
  • Team & Culture
  • Technology
  • Leadership
This last one starts with you, and it requires the most important consideration.  What kind of leader do you want to be?  What kind of leader does your business need you to be?  This is also a system of your business, and it deserves your thought and attention.

Please let us know if you’d like some help defining the systems of your business so that you can build a franchisitized® business of value.